Remote Visual Assistance for Professionals and Experts.

Remote Visual Assistance allows you to provide support and carry out your work from anywhere. Our solution uses AR interaction tools and video to boost communication; so whether it’s remote inspections, audits, diagnostics or repair, start innovating your business with assistAR.

Innovate your business with Remote Visual Assistance.

We use Remote Visual Assistance technology to connect you to your customers and clients. Using features such as ‘Extract Text’ and ‘Remote Zoom’, you can walk them through how to fix the problem. Watch the video to learn more about Remote Visual Assistance. 

Walk your customer through an issue without you having to physically be there.

assistAR is an app-free video call session that allows you to provide powerful assistance remotely and safely. Use AR tools to guide the caller, zoom in, live markup and point to items for a rapid resolution.

Featured use case:

Remote Inspections:
Audits, Surveys, Quality & Safety Checks

Use AR-enhanced interaction tools such as Image Capture, Image Markup and Arrow Pointer, to navigate through the inspection and collect data.

All recorded media such as HD images, text notes, annotations and chat transcripts are saved, allowing you to automatically generate complete inspection reports after each session.

Connect with clients simply and quickly via SMS or Whatsapp invites.

Deliver your skills digitally and take your business nationwide.

Electrician, Plumber, Coffee Machine repair; whatever your field of expertise, use Remote Visual Assistance to guide your customer through their issue without you having to be there. Perfect for those smaller jobs. 

Get to know us with a Free Trial

One-click remote video assistance powered by AR – Guide your customers to a fix immediately, reducing the need for an in-person callout. When you become an Expert with AssistAR, you’ll have the option to either pay your Remote Visual Assistance subscription Monthy or Yearly. If you choose to pay for a year’s subscription now, you can save £10 per month, compared to the monthly billing option.

Remote Visual Assistance

Monthly Subscription


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Remote Visual Assistance

yearly Subscription


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Why choose assistAR and Remote Visual Assistance for your business?

Create a lucrative new revenue stream from profitable 'micro-sessions', increase profit and reduce travel time and abandoned call outs.

Futureproof your business and continue to deliver your services during Lockdown and social distancing restrictions.

Differentiate your business with Remote Visual Assistance technology that improves customer satisfaction.

We use an automated booking and payment system to reduce your business admin, so you can focus your time where it matters.

Do you need some more information or a free demo?

Send us your query and we’ll get back to you shortly. Or call us on 0808 168 4400 and speak to a member of the team straight away.

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